Frequently Asked Questions

Everything you need to know about your Mstore experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic customers via our online portal.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.

Which payment methods do you accept?

Mstore accepts all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and flexible financing options like Klarna and Afterpay.

Can I track my package in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.

Are your materials sustainably sourced?

We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental impact.